Ortho-McNeil, Inc.: Innovative, High Quality, Safe and Effective Treatments to Advance Patient Care
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Contact Us
Thank you for your interest in contacting Ortho-McNeil-Janssen Pharmaceuticals, Inc. Please note that we can provide information about products marketed within the United States, and must refer international inquiries to our affiliates.



Common Inquiries

The following are the most common inquiries to our Customer Communications Center. Click on the links below to
get more information and the best way to contact us.

 


 
Contact Us by Postal Mail

If you prefer to correspond with us via regular mail, or have inquiries regarding vendor opportunities or marketing / product suggestions, please use the following address:

Ortho-McNeil Janssen Scientific Affairs, LLC
Customer Communications Center

1125 Trenton-Harbourton Road
P.O. Box 200
Titusville, NJ 08560-200

All vendor inquiries and marketing / product suggestions must be submitted by postal mail, or will not be
considered.

 
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Contact Us by Telephone

If you require immediate assistance or wish to report a side effect or product complaint, the Customer Communications Center can be reached by phone at 1-800-526-7736, 9:00 am - 5:00 pm (EST), Monday through Friday.

Ortho-McNeil-Janssen Pharmaceuticals, Inc, will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history.

 
 
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